Join a cutting-edge biotech CRO at the forefront of immunotoxicology innovation.
We're seeking a driven Technical Support Officer to play a key role in the delivery of high-impact projects for leading pharmaceutical and biotech clients. If you thrive in a fast-paced lab environment, have a passion for science, and love getting the details right, this is your opportunity to contribute to life-changing research.
About the Role:
As a Technical Support Officer, you'll support the execution of client-facing projects, primarily focusing on immune safety testing. Your responsibilities will span histopathology (FFPE processing, tissue sectioning, staining), lab operations, and quality control. You'll be working closely with our scientific team to ensure timely, efficient, and high-quality project delivery in line with ISO9001 standards.
Key Responsibilities:
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Perform FFPE processing, sectioning, and H&E/IHC staining of human tissue (up to 300 blocks/week).
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Support setup with blood and tissue sample prep.
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Maintain clean, well-stocked lab spaces and manage equipment checks.
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Assist with ordering systems, stock control, and safe waste disposal.
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Ensure compliance with ISO9001 and contribute to internal audits.
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Collaborate on cell culture method development and maintenance of frozen cell stocks.
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Support health & safety protocols and report incidents proactively.
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Provide induction/training on lab protocols where needed.
Skills and Experience
Technical Skills:
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Solid knowledge and hands on experience of histological processing and human tissue culture
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Experience working with FFPE, sectioning, staining
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Strong digital/computer literacy and comfort with lab management systems
Soft Skills:
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Meticulous attention to detail
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High productivity and accuracy under time-sensitive deadlines
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Initiative and flexibility across tasks
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Quality-focused mindset with compliance experience (ISO9001)
Why Join?
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Work alongside a high-performing, science-led team
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Collaborate with leading pharma and biotech companies
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Contribute to innovative immunotoxicology research
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Grow in a dynamic, purpose-driven organisation with continuous improvement at its core